Support
How can we help?
Scrollway is an app for iPhone and iPad (iOS 18 or later). Most answers are below. If you're still stuck, email us. A real person reads every message.
Email support
We aim to reply within 2 business days. Please include your app version (You, then Settings), your device model and iOS version, and a screenshot if something looks wrong.
Cancel or manage a subscription
Subscriptions are billed and managed by Apple. On your iPhone open Settings, tap your name, tap Subscriptions, then choose Scrollway. Cancel at least 24 hours before the renewal date to avoid the next charge. Refund requests go to Apple at reportaproblem.apple.com.
Restore Premium on a new phone
Open Scrollway, go to You, then Subscription, and tap Restore Purchases. Use the same Apple ID you subscribed with. Family Annual members get Premium through Apple Family Sharing.
Move or back up your progress
There's no account, so progress lives on your iPhone. In You, then Settings, use Export backup to save a file, and Import backup on the new device. Your regular iPhone backup also keeps it.
Reminders
Daily reminders are optional and created on your iPhone. Change the time in You, then Settings, or turn notifications off in iOS Settings, then Scrollway.
Make text bigger
Scrollway follows your iPhone text size. Go to iOS Settings, then Display & Brightness, then Text Size. The Bible reader also has its own text size control.
Report a content issue
We check every fact and explanation, but if you spot something wrong, please email us with the lesson or screen name. Scripture text comes unchanged from the World English Bible (WEB).